Frequently asked questions
Answers to common questions about using TikTool.
Is TikTool really free?
Yes. TikTool is completely free to use. There are no subscriptions or paid tiers, and core features are available without limits.
Is my TikTok account safe?
We use secure authentication flows and never store your password. You can revoke access at any time from your TikTok account settings.
Do you store my videos or captions?
No. Videos are processed locally or transferred directly to TikTok via secure APIs when available. Captions and templates are stored locally in your browser unless you export them.
Does TikTool work on Mac and Windows?
Yes. TikTool is cross‑platform and works in modern browsers on macOS and Windows. For best performance, keep your browser updated.
Can I schedule posts?
Yes. You can set desired publish times; TikTool queues and publishes automatically when your session is active or via connected APIs where available.
What video formats and sizes are supported?
Common formats like MP4, MOV, and WebM are supported. We recommend H.264/AAC, 9:16 aspect ratio, and files under 1 GB for faster uploads.
Will TikTool post without my review?
No, unless you explicitly enable auto‑publish for queued items. You can always review, edit captions, and confirm schedules before posting.
Can I use multiple TikTok accounts?
Yes. You can connect and switch between accounts supported by your browser session. Each account must authorize access separately.
Does TikTool affect reach or shadowban risk?
There is no evidence that using workflow tools like TikTool reduces reach when you comply with TikTok policies. Always follow platform rules and community guidelines.
How do I revoke access?
From your TikTok account’s security/authorized apps page, revoke TikTool’s access. You can also sign out in TikTool to invalidate your local session.
Do you offer support?
Email support at support@example.com. We aim to respond within 2 business days for general inquiries.
Where can I read the Terms of Service?
See our Terms for acceptable use, liability, and other legal information.